Andy LeRepetitive tasks are a barrier to employee motivation. The robot, the symbiosis with Teamsystem, leaves room for more stimulating and profitable ways of working.
It seems strange, but our testimonies show us how the robot is perceived more as an opportunity than as an obstacle by the staff. Initially a new technology, about which little is known, can be frightening. However in most cases we have seen how experience and results are able to sweep away any fear.
And quickly. Based on the experience recounted by some of your colleagues, a professional studio that makes use of the robot manages in the space of a few months to obtain great advantages in terms of money and time management. If initially some doubts hold back the leap in quality, later the collaborators see the robot as a tool capable of giving them time to devote to more stimulating and profitable activities for the study. Therefore, an opportunity to experience work with greater motivation, especially for new recruits who have long seemed to have developed an aversion to machine-based activities.
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The testimony of one of your colleagues from Pescara. The experience with the robot.
Can you tell us something about your studio?
-My studio has been present in the area for over thirty years and I have recently also started a delivery office in the metropolitan area of Pescara. We have a double office that has become operational this year. We are ten senior and junior collaborators.
From the point of view of the type of customer, which one is the most prevalent?
-As a studio we are quite heterogeneous , we are not specialized in certain sectors. We have both manufacturing, wholesale and business services businesses.
What kind of services does your studio offer to the client?
- The services concern data processing and consultancy, as well as the drafting of tax returns for the period. As far as consultancy is concerned, it is an activity that I mainly carry out with the support of senior collaborators and focuses on both tax and management planning, offering consultancy services on management control. We also have a specialized structure linked to tax litigation that we develop with the Pescara office and where we focus on tax disputes.
Do you see consulting activities more as an opportunity for client retention or growth?
- Consulting activities are a very attractive area and are often the result of a long experience in the sector and a process of consolidating the position. I find that the market is quite receptive to services based more on the management of the operational aspect.
Your studio has been using the bot for about a year. In the decision-making phase, what were the elements of skepticism?
-Actually, I’ve always been quite convinced about the decision to switch to robotization. Even before the introduction of the electronic invoice I had made attempts with other programs in order to mechanize the registration. The times weren’t ripe then, the attempt didn’t give great results. When the opportunity presented itself to learn about this product, I didn’t have much doubts about the application.
In fact we have already obtained important results in a short time. With the staff we have found a great synergy with respect to the management of the robot. This is because I have adopted the system of involving one of the collaborators, making him responsible as a sort of project manager. Talking to collaborators about the use of the robot and study processes has become an opportunity for growth.
What would you recommend to colleagues who fear a negative response from staff?
- For my study it was a great stimulus, both from the point of view of organization and development of study activities. We overcame our fears after experiencing the first positive results, thanks to direct experience. Regardless of the different approaches to the technology, overall no one in my study perceived the robot as an obstacle. Even the most suspicious employees are now satisfied with the workload that the robot allows. Thanks to the robot, my collaborators can devote their time to more stimulating activities.
What are the benefits realized in this time frame?
- To date, document registration times have practically dropped to zero. We have been able to provide our bot-managed clients with real-time financial situations. We are also working to offer closing forecasts, which would not be possible without the bot.
The new recruits seem to have a totally different approach to data entry compared to previous generations; they seem to have a repulsive approach to routine tasks. The robot allows you to establish resource partnerships stimulated by a new way of working . What was once a criticality becomes a possibility of attraction.
Another strategic aspect for a study is to have the freshness of the data. Having the freshness of the data means that the collaborator who is in charge of the customer addresses questions or requests for information in such a short period of time that the customer does not struggle to retrieve and provide them . If, on the other hand, it takes 60 days to process the data, recovery is tiring. Thanks to the freshness of the data guaranteed by the robot, the customer feels followed.
-Our proposal. The functions of Mentally.
The benefits we have mentioned are linked to Mentally, a software that works in collaboration with Teamsystem. The result of a collaboration between engineers and accountants, the robot provides professionals in your sector with a tool capable of enhancing the operational processes of your studio by adapting to its particularities . A new collaborator to introduce into your team, but more precise in quantitative activities. What does he specifically do?
- Mentally performs up to about 96% of repetitive tasks , with almost zero margin of error
- It makes data from invoice processing actionable . This allows the studio to develop attractive and complete services.
- Facilitate customer communication, ensuring fresh data in real time.
- It offers a familiar interface for the accountant who uses Excel . Easy to use, thanks to our support.
Robotization has allowed your colleagues to grow.
It’s not too late to embark on the same path. Book a free consultation session with our experts. In thirty minutes you will get to know our product and understand how it is able to adapt to the needs of your practice.
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